Terms and Conditions
We’ve tried to keep our Terms and Conditions as simple as possible, and to ensure we give you all the information we can about your online transactions so that you completely understand the whole process, from the point of order to the delivery of garments. It’s really important to us that your online shopping experience meets expectations, so please spend a few minutes and read on. You’ll need to accept our Terms every time you make a purchase and from time to time they may change so please do check them regularly.
Making a Purchase and our contract
Once you have selected your garments and you’re happy everything the details of your purchase will be confirmed in an email to you and also be available in your account with us. Once your payment has been processed and your order confirmed you will then receive an email headed ‘Order Confirmation’. Within this email there will be all the information about your order and the estimated delivery date. You can contact us at any time about your order and our customer services department will respond within 24 hours.
Prices and payments
As you would expect all our prices are in US Dollars and clearly displayed alongside each product. The total cost of your order will be the price of the garments you order, including applicable taxes at the prevailing rate unless otherwise stated. You’ll see all these in your Shopping cart before you submit an order. Payment is deducted once an order is submitted.
When deciding whether to accept your order we may use certain information about you, including any received from our accredited identity verification partner. For example, we may pass on your details for them to check against certain public and private databases. This will help to protect you and us from fraudulent activities.
It is important to note, we do not store your credit card details or other financial details. Your address and personal details are only used for the purpose of confirming your order and preventing fraudulent transactions. We will never sell your details to any party, nor will we use your details for any other reason than communicating with you in the context of using our store and any of our future poducts we feel you may be interested in.
All of our products will be shipped to the address provided when you placed the order. We do not ship to unconfirmed addresses. All garments are shipped via USPS and tracking information is available. If you have not received your purchased items, in the first instance we ask that you track your order with the information provided. All orders are normally delivered within 10 working days but due to the nature of the personalized products we allow up to 28 days. The working week is defined as Monday to Friday, 9:00 am to 5:00pm (EST). Any orders received outside of these times will be processed during the next working business day.
Returns/cancellations and after sales policy
We offer an unconditional money back guarantee on garments that do not have the additional personalization, providing you notify us of such a request within 3 days of receiving your garments. We regret that we cannot provide refunds or replacements on items where you have chosen to have additonal personalization unless they are damaged or faulty. In this respect we will offer you an immediate replacement or a refund if you no longer wish to purchase your garment.
If you wish to return any items purchased from us, you will need to contact us to obtain a returns number which must be clearly marked on the outside packaging. You are responsible for ensuring your returned items reach us in good condition. If you are unsure about purchasing from our shop, please do not do so. Instead you can email us at firstname.lastname@example.org and we will be pleased to answer your questions.
Campus Global Inc. own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may not use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal or commercial use. Any use or reproduction of the material or content is strictly prohibited.
You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
These terms and conditions, and all transactions relating to this website and all non-contractual obligations arising from any transaction carried out on this website are governed by US law and are subject to the non-exclusive jurisdiction of the United States courts. We do not accept amendments to these terms and conditions.
These terms and conditions only cover the Campus Global Online Shop website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.